The Million Dollar Mistake Brokers Keep Making

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Why Specificity Sells: The $4.21 Million Lesson Every CRE Broker Needs to Learn

Commercial Real Estate Prospecting Tip: Lead with Real Numbers, Not Ranges

In the world of commercial real estate, your words matter — but your numbers convert.

Let’s start with a question:
Which of these sounds more believable to you?

“We saved a client about $4 million…”
vs.
“We saved your neighboring client $4.21 million over the next five years.”

If you’re like most people, the second one hits harder — because specificity creates believability.

And in CRE brokerage, believability creates opportunity.

Why Most Brokers Dilute Their Own Value (Without Even Realizing It)

In a recent Massimo Group roleplay session, one of our coaching clients nailed the result — but softened the delivery.

They had:
✅ A real number
✅ A hyper-local win
✅ An identical lease situation to the prospect

But instead of leading with precision, they opened with “about $4 million.”

The result?
A vague impact. A missed opportunity. A diluted value proposition.

The Psychology of Precision in CRE Conversations

Here’s the truth: when you use exact numbers — especially in terms of cost savings, square footage, lease impact, or ROI — your pitch becomes concrete, measurable, and credible.

Prospects immediately understand:

  • That you’ve done this before

  • That you know the market

  • That you’re an advisor, not a vendor

This is what shifts the conversation from “just another broker” to “someone worth talking to.”

A Better Opening: Turn Knowledge into Leverage

Let’s break it down with a before-and-after example:

❌ Before:

“Hi, I’m calling because we helped a client save about $4 million on their lease.”

✅ After:

“Hi, I know you have about 3 years left on your lease — just like your neighbor did.
We helped them save $4.21 million over five years.
Would it be crazy to see if we could do the same for you?”

Now that’s an opener that earns attention.

Don’t Just Inform — Transform the Conversation

If you want to stand out, land more meetings, and convert conversations into clients, follow these takeaways:

🔑 3 Key Takeaways for CRE Brokers:

  1. Be Specific — Round numbers sound like estimates. Precise numbers sound like facts.

  2. Lead with Impact — Don’t hide your best proof point. Make it your hook.

  3. Tie It to Their Reality — Use what you know about their lease, market, or neighbors to frame the conversation around them.

Final Word: Stop Pitching. Start Proving.

Your next big opportunity won’t come from being generic.
It’ll come from being clear, confident, and compelling.

Lead with what you know.
Say it like it matters.
And remember — $4.21 million beats “about $4 million” every time.

– Rod Santomassimo
Founder and President
The Massimo Group

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